You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ScooterKP's avatar
ScooterKP
Helpful | Level 5
6 years ago

TERRIBLE SUPPORT SERVICE

I am extremely angry with the unbelievably bad service from Dropbox. The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US. Having opened a ticke...
Desktop
dropbox business
Restore
Web
  • Frank_S's avatar
    Frank_S
    6 years ago

    Hi ScooterKP,

    I've taken over your support case and am working on your restorations request now. Sincere apologies for the delays in processing the restoration thus far - I'll follow up with you on progress via the support ticket you created. 

    Frank

Frank_S's avatar
Frank_S
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hi ScooterKP,

I've taken over your support case and am working on your restorations request now. Sincere apologies for the delays in processing the restoration thus far - I'll follow up with you on progress via the support ticket you created. 

Frank

  • ScooterKP's avatar
    ScooterKP
    Helpful | Level 5
    6 years ago
    Thanks Frank. It’s great to hear back from somebody! I have replied to you via email and I trust this will be resolved quickly.

    All the best -

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