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Forum Discussion
lotusadmin
17 days agoExplorer | Level 3
The Automation feature does not work for me - nothing happens when files are added to the folder
I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand.
2nd I'd like to make it clear automation has never worked for me. All the other messages I've...
lotusadmin
10 days agoExplorer | Level 3
Yes, it's a shared folder.
- Hannah10 days agoDropbox Staff
Thanks for the update, lotusadmin.
If you add an automation to an already existing non-shared folder in your account, does the automation work?
- lotusadmin10 days agoExplorer | Level 3
No, it still doesn't. In fact that's how I've done most of the testing, with a pre-existing folder that is private to me.
I think I might have created another private folder to test it, and then when it didn't' work I deleted it. I can create another private folder and test again to see if it works or not.
- Nancy10 days agoDropbox Staff
This is quite an odd behavior indeed, lotusadmin. If you don’t mind me asking, the new personal folders you’re creating to test this, are they located in your root Dropbox folder or are they saved within other folders?
If the latter, please test this with a folder you’ve created directly in the root Dropbox and let me know what you find. I'd also suggest trying this with a few files of small size.
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