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Forum Discussion
lotusadmin
14 days agoExplorer | Level 3
The Automation feature does not work for me - nothing happens when files are added to the folder
I'd first like to say in advance, thank you to anyone who posts here and is willing to lend a hand.
2nd I'd like to make it clear automation has never worked for me. All the other messages I've...
lotusadmin
Explorer | Level 3
Yes, it's a shared folder.
Hannah
7 days agoDropbox Staff
Thanks for the update, lotusadmin.
If you add an automation to an already existing non-shared folder in your account, does the automation work?
- lotusadmin7 days agoExplorer | Level 3
No, it still doesn't. In fact that's how I've done most of the testing, with a pre-existing folder that is private to me.
I think I might have created another private folder to test it, and then when it didn't' work I deleted it. I can create another private folder and test again to see if it works or not.
- Nancy7 days agoDropbox Staff
This is quite an odd behavior indeed, lotusadmin. If you don’t mind me asking, the new personal folders you’re creating to test this, are they located in your root Dropbox folder or are they saved within other folders?
If the latter, please test this with a folder you’ve created directly in the root Dropbox and let me know what you find. I'd also suggest trying this with a few files of small size.
- lotusadmin7 days agoExplorer | Level 3
They're all within the root Dropbox folder.
To make things even more odd, all of the sudden it has started working today. I've been trying this for over a week and it's never worked before today. Nothing has changed on my end. I'm wondering if the Dropbox development team has corrected something in the software?
Either way, it's working in all folders now. I will probably leave this thread open for a week or so, and if it continues to work, then I will mark it a resolved.
Thank you.
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