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Forum Discussion

Ron Hummel's avatar
Ron Hummel
Helpful | Level 5
2 years ago

The DELETE button is greyed out

Am trying to delete an entire folder's worth of songs I don't want, but the DELETE button is greyed out on all of them. I am the administrator of that dropbox.  Help?

  • I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey there, Ron Hummel, let's jump right into this! 

     

    Is it safe to assume that you're trying to delete content, using our website? 

     

    Have you tried a different browser altogether, or an incognito tab on your current one? Also, is there a chance of that folder being a shared one?

     

    Keep me posted, and we'll take it from there!

    • Ron Hummel's avatar
      Ron Hummel
      Helpful | Level 5

      I just figured out out...had to first "unshare" the files, and then I was able to delete them.  Thanks anyway Megan!

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        No problem Ron Hummel!

         

        Glad to know everything is back on track! ðŸ˜Ž

    • Ron Hummel's avatar
      Ron Hummel
      Helpful | Level 5

      I was able to figure this out and get the DELETE button to revert back to functioning. Thanks-

About Delete, edit, and organize

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