You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
plc1
10 months agoHelpful | Level 5
Can't rename folders or files on Android - "rename" button greyed out
Select Rename for a folder or file. The rename popup shows Rename button greyed out, so one has to select Cancel.
Android version 364.2.2 on Samsung Galaxy Tab A8 and phone Galaxy A22 5G.
Hi Hannah
The only fault is with me, Dropbox is OK for this. As soon as one makes a change the Rename is no longer greyed out. I have been doing this for years and for about a week I lost the plot. Sorry to have troubled you, I plead old age (90) in mitigation.
Regards Peter
- HannahDropbox Staff
- plc1Helpful | Level 5
Hi Hannah
The only fault is with me, Dropbox is OK for this. As soon as one makes a change the Rename is no longer greyed out. I have been doing this for years and for about a week I lost the plot. Sorry to have troubled you, I plead old age (90) in mitigation.
Regards Peter
- HannahDropbox Staff
No worries at all, Peter, I'm happy to see that you figured it out!
If you need anything else, let us know.
Have a great weekend!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!