Forum Discussion

AngelicaHolmgren's avatar
AngelicaHolmgren
Helpful | Level 5
11 months ago
Solved

The file is in the right place, but the photos are in the wrong place

Hello. I am new to dropbox. I want to use it for photos and short videos. I uploaded all my files in folders per year from 2006 to 2024. Now if I open a folder the files are in the right year. But if...
Organize
  • AngelicaHolmgren's avatar
    AngelicaHolmgren
    11 months ago

    I figured it out. All of these photos that showed on this month instead of earlier years were without a timestamp in their properties. I checked google photos that I used earlier to get the right date, changed the file properties, deleted the photo in dropbox and uploaded the one with the timestamp. Alot of work on every photo but it works 😄 so happy! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi there AngelicaHolmgren - thanks for posting on our Community and happy Monday!

 

I'm glad to see you managed to sort this out in the end and thanks for updating the thread as well.

 

Let us know if anything else comes up in the future!

AngelicaHolmgren's avatar
AngelicaHolmgren
Helpful | Level 5
11 months ago
Thank you!! 😊

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!