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kenz's avatar
kenz
New member | Level 2
2 months ago

"There are too many files in this request" error when trying to delete files

I am getting the 'There are too many files in this request. Please try with fewer files' when trying to delete some folders. I have turned off the desktop app and the issue still persists. How can I ...
Delete
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
@kenz wrote:

I am getting the 'There are too many files in this request. Please try with fewer files' ... Can't delete, too many files regardless of how many files are in the folder. 

How many files is "regardless of how many files?" Have you tried deleting groups of files within the first folder first, and then deleting the folder?

  • kenz's avatar
    kenz
    New member | Level 2
    2 months ago

    Even a single pdf document will not delete, I get the same error. That being said, I was able to delete some folders that were previously giving me this error, but I'm still having issues with others.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      kenz, you mentioned turning off the desktop app, so I understand this is happening locally on the Dropbox app and not the website, correct? 

       

      Can you send me a full screenshot of the error you keep getting?

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