You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ebrookenorthrip
3 years agoExplorer | Level 4
Timed comments not saving
I've been trying to make comments on my videos, but after I close out of that web browser and then go back, the comments have disappeared. I'm used to working on the web version of dropbox, and this ...
- 3 years ago
Hey everyone, thanks for the reports about this.
Can you confirm if you're still having an issue?
If so, let us know what version of your preferred browser you're using.
Thanks.
jaz_min
Explorer | Level 4
Hi!
I'm having the same issue, my comments are not syncing/saving to my files either!
I've been on several different chats today w/dropbox's support center, tried all of their suggestions, & so far nothing has resolved this issue. Cleared my browser cache, re-launched/tried several different browsers, & nothing. 😞
Hopefully they resolve this issue for all of us soon!
Best of luck!
Brandon Zagha
3 years agoExplorer | Level 3
Hi,
I've been on several different chats, from this morning until now, hoping I can resolve this issue of my comments not properly syncing/posting, but so far, none of their Support team members have been able to get this issue resolved. I've cleared my browser's cache, launched on several different browsers, even went as far as having another coworker purchase a monthly business subscription, & even then, they too were unable to post comments on any files. Can anyone shed some light on how to get this fixed??
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!