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Forum Discussion
Tyto
9 months agoHelpful | Level 6
Unable to select multiple photos that are on different rows under Large grid and Grid views.
When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos that are on separate rows under "Large Grid" and "Grid" views. The "List" and "Large List" ...
- 9 months ago
Hi Everyone,
Thanks for reporting this issue. It is still affecting some users at this time. Our Engineering team is aware and working on a fix. In the meantime, you can select a different view as a workaround. We will provide an update when we have more information.
Thanks,
Ben
fossor
9 months agoHelpful | Level 6
I'm seeing the same thing. I've tried on Chrome and Firefox. I can select several images from one row, but once I try to select anything else, the entire selection is undone.
- Nancy9 months agoDropbox Staff
Hi everyone, hope you’re all doing great!
Can any of you send me a screenshot of what you’re seeing exactly on your end?
I tested this myself and everything seems to be working normally, so I’d like to make sure I haven’t misunderstood something.
Let me know when you’re ready.
- GloriMM9 months agoNew member | Level 2
Have the same issue here. Multi photo selection constantly glitches. Can only select items in one or 2 rows and move or delete them. Anything more, or trying to select multiple images in a folder that are not sequential, results in the same glitch. When glitching, the screen either jumps up a few rows, or all selected items are cleared.
- TN49 months agoHelpful | Level 5
Nancy,
I have taken a screen recording demonstrating the error, please let me know an email address I can share it with. - fossor9 months agoHelpful | Level 6
I have a screen recording that shows the process - selecting multiple files in grid view on one row, then attempting to select items from additional rows. I can email this if it's helpful.
- fossor9 months agoHelpful | Level 6
This behavior appears to have been resolved. Can anyone else confirm?
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