We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

anastrophe's avatar
anastrophe
Helpful | Level 5
6 months ago

"View your recycle bin for Dropbox" - how can I disable this?

I'm not sure if it's a recent addition or if I simply didn't notice it before, but recently, at the bottom of the open "Recycle Bin" on Windows, it has a bar along the bottom that says "View your recycle bin for: Dropbox", with 'Dropbox' a link that opens my Dropbox account in the browser.

 

Is there any way to turn this off? It's not a useful feature for me, and it takes up screen space that could be used for displaying more of the Recycle Bin contents.

 

Thanks.

  • I found where this problem is coming from and located.

    If you have done anything with sync setting in Dropbox, this will appear in registry.

    Delete ONLY the blue highlighted entry RecycleBinUrl.

    It should then disappear in the Recycle Bin explorer area.

    It worked for me.

    FYI... IT IS NOT A WINDOWS OS level problem. It is created by Dropbox.

     

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for posting on the Community, anastrophe

     

    Can you send me a full screenshot of what you see on your end, so that I can guide you from there?

     

    I’d also like to know the OS version of your computer, as well as the app version of the Dropbox app that’s installed on it. 

     

    Keep me in the loop.

    • anastrophe's avatar
      anastrophe
      Helpful | Level 5

      Well, I've tried twice to post my reply with a screenshot, but both times the reply just vanishes into the aether.

       

      Windows 10 Pro 22H2

      DropBox v.200.3.7089

       

      Perhaps there's a size limit, so this third try I'll shrink the image down. I'd have expected some sort of an error to have been displayed.

       

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff

        Hey anastrophe, thanks for the screenshot, and added info! 

         

        It looks like this is directly linked to your OS, and not Dropbox-specifically. 

         

        In any case, your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

         

        I'll forward your feedback to the appropriate areas so we can continue to improve.

         

        Thanks!

  • TNTyce's avatar
    TNTyce
    Helpful | Level 6

    Has there been any solution to this problem? I now have the same thing showing in my Recycle Bin explorer. It is very annoying. Thank you for any help.

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II

      TNTyce wrote:

      Has there been any solution to this problem? I now have the same thing showing in my Recycle Bin explorer. It is very annoying. Thank you for any help.


      It isnt a Dropbox issue I'm afraid - its something that has been done at OS level. 

       

      Have you recently changed any files in Windows etc.?

      • TNTyce's avatar
        TNTyce
        Helpful | Level 6

        I found where this problem is coming from and located.

        If you have done anything with sync setting in Dropbox, this will appear in registry.

        Delete ONLY the blue highlighted entry RecycleBinUrl.

        It should then disappear in the Recycle Bin explorer area.

        It worked for me.

        FYI... IT IS NOT A WINDOWS OS level problem. It is created by Dropbox.

         

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!