We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
We should be able to completely remove an external collaborator from an account.
Should be able to completely remove an external collaborator from an account. I deleted the original files I had shared with external collaborators before renewing my Dropbox account and upgrading it...
Hi Megan,
I didn't see the message. Apologies.
1. I deleted the original files.
2. I tried to delete external collaborators and do not see the option to do so.
3. I upgraded to a Business account and would like to use this service, however would not do so if the account is insecure.
Nancy
Dropbox Staff
Dropbox StaffSorry for jumping in, petalargie. First off, I’d like to mention that, if these users were never added to your Dropbox team as members, they shouldn’t be part of it, which is why there’s no option to remove them per se.
Now, do you perhaps mean that you see them saved as contacts anywhere? Can you send over a screenshot of where they appear on your Dropbox account? Please make sure to hide their personal info first.
I have the same issue.... Here is a screenshot
- Walter
Hey JACB1 - sorry to hear about this.
Can you please elaborate a tad on the issue you're facing?
Also, could you clarify the page you're navigating to see the options you shown in the screenshot?
Hi! I went to Admin Console - Members - 2nd option is "Outside Collaboration".
I don't know most of the people listed here. They were loaded to my account when a client inadvertently was added to "My Team" instead of just having access to 1 Shared file.
How do I either clear the list of people or delete the list of people??
