Learn how to make the most out of the Dropbox Community here 💙.
Learn how to make the most out of the Dropbox Community here 💙.
Hey john l.134 - sorry to jump in here, but I wanted to mention that in the case you mentioned, you'd be able to use the Dropbox Rewind feature which allows you to go back in time within your account's version history.
Let us know if you have any other questions!
Thank you very much, Jay.
So, to be clear: If a hacker gets into my computer and deletes my dropbox folder or encrypts the files, which I believe they can do without knowing my dropbox password (just as when I log on to my computer, I can access those folders without entering my dropbox password), I can still recover them using my dropbox password, right?
Yes, provided that you still have access to the online version of Dropbox, and are within the version history for your account.
In general, even for a personal machine, we recommend adding a password onto your computer profile login to provide a little extra security to your machine.
Yes, I do have a login password. Just one more follow up question: I have thousands of files in my dropbox. If it were deleted or compromised, would I have to recover the files one-by-one, or could I recover my whole dropbox folder all at once? Again, many thanks!
Hey john l.134 - sorry to jump in here, but I wanted to mention that in the case you mentioned, you'd be able to use the Dropbox Rewind feature which allows you to go back in time within your account's version history.
Let us know if you have any other questions!
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!