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Anindya42001's avatar
Anindya42001
Explorer | Level 3
2 years ago
Solved

.etf file extension file is not supported and files with the extension are not uploading

Hello, I use ASUS FUF laptop and I wanted to backup the esupport folder that contains all the basic driver and applications for my laptop. When doing so, I found a error stating that files with .etf ...
Error Messages
sync
upload
  • Megan's avatar
    Megan
    2 years ago

    Hi Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.

     

    Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.

Anindya42001's avatar
Anindya42001
Explorer | Level 3
2 years ago

Here is the screenshot of the error. I am using the website version of the dropbox to upload the folder that I mentioned.

 

Thanks in advance.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Anindya42001, based on the error message, it doesn't seem like you're able to use the web, in order to upload these files.

     

    Have you tried adding the content, using the desktop app, in order for them to sync online? If not, you could give it a go.

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