Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

compost's avatar
compost
New member | Level 1
4 days ago

All local files have gone online-only after updating my Mac; I can't make them offline again.

Hey,  I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available.  When I cl...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
4 days ago

Thanks for letting us know about this here, compost! 

Besides updating the OS of your computer, did you also update your desktop app to Dropbox for macOS on File Provider? 

As for your online-only files, if you right-click on them instead and select the “Make available offline” option, are you still unable to sync them locally?

If you are, I’d like a screenshot of what you’re seeing exactly to have a visual and further assist. 

Let me know how it goes.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!