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Forum Discussion

Jovin's avatar
Jovin
Explorer | Level 3
2 years ago

"Anyone with link" permission not working, sending email to give permission.

A file I uploaded and set permissions to anyone with link isn't giving access, I have to grant permission through email, email says: xxx@gmail.com wants to access your file "xxx." Share this file wit...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Jovin, let's jump right into this!

 

Out of curiosity, which platform did you use, in order to create the link? 

 

If you check the file's Who has access setting, do you see selected the "Anyone with the link" option?

 

Let me know more!

Jovin's avatar
Jovin
Explorer | Level 3
2 years ago

Still can't figure out why I get emails to request access, I believe I had the link permissions set correct the first time, redid it using the share button set to anyone with link can view as suggested, tested link several ways, different browsers, private mode, incognito mode, etc. It looks like it is working on my end but still getting request access emails 😞

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