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MCCExeter's avatar
MCCExeter
Explorer | Level 4
2 years ago

Automatic photo backup

My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select photos individually. Can anyone help please?
Android
Camera uploads
Dropbox Basic
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi MCCExeter, thanks for bringing this to our attention.

     

    Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

     

    Keep me updated with any progress!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi MCCExeter, thanks for bringing this to our attention.

     

    Could you try disabling and re-enabling the camera upload feature on your device to see if this helps?

     

    Keep me updated with any progress!

    • MCCExeter's avatar
      MCCExeter
      Explorer | Level 4
      2 years ago
      I've turned it off and on again.... I'll check tomorrow to see if the electrons have started buzzing and let you know.
      • MCCExeter's avatar
        MCCExeter
        Explorer | Level 4
        2 years ago

        Yes! It looks like that has worked. Thank you.

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