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Forum Discussion
Cbray
6 years agoHelpful | Level 6
Can no longer save outlook emails to Dropbox
In the past I've copied over certain emails from my Outlook inbox into Dropbox just by using copy/paste function. These would bring attachments along with the original message text and are a backup ...
- 6 years ago
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
Fiona
Dropbox Staff
Sorry you feel this way Cbray.
Wish I could be more helpful. This is not something I was able to reproduce succesfully, in any way. I still don't understand how it was working for you, without a third party app. I hope the following Community discussions help with clarifying matters:
- https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
- https://www.dropboxforum.com/t5/Files-folders/How-do-I-save-Microsoft-Outlook-emails-and-folders-to-Dropbox/td-p/37764
{Edit}
Our integration with Slack is currently the best way to save your conversations in Dropbox: https://www.dropbox.com/app-integrations/slack
Cbray
6 years agoHelpful | Level 6
Thanks for this. This one link shows at the bottom how to move the "Documents" folder to dropbox which moves the Outlook data and creates an auto sync. Not what I was doing as I was only backing up selective emails but it might work.
https://www.dropboxforum.com/t5/Files-folders/Can-you-help-me-backup-my-emails/td-p/282911
What is interesting is that while playing with this I found that if I copy and past an outlook email with attachments from my Outlook inbox into the Documents folder in Windows first, I can then copy and past it into Dropbox the way I used to with no third party app.
So this is an extra step and something Dropbox has done created this inability to do the same thing directly from my email inbox. No idea why or what the fix might be but it does work now if I take this extra step. I tested it and I can open that same email from dropbox with a double click and it opens automatically with Outlook so the process break is only one way on the save side.
- Fiona6 years agoDropbox Staff
Glad to see updates on the matter. :relieved: Your feedback and participation in Community is important to us. This solution can help so many other users.
Truly pleasant to know you found a way for this to work for you. Seems like the Windows Document folder was the key for your Outlook emails.
I will try it myself!
Thank you Cbray!
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