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Forum Discussion

philipkd's avatar
philipkd
Collaborator | Level 8
2 years ago

Cannot sync .app files on Mac

I create Applications with Automator, and it produces files with a .app extension. They aren't syncing with Dropbox. I just see a slash through a cloud icon next to the file.
Desktop
Mac
Sync
  • philipkd's avatar
    philipkd
    12 months ago

    Hmm, I just tried those and it didn't clear the crossed cloud. However, I went ahead and cloned the app in Automator, and now the file syncs. Thanks!

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey philipkd, thanks for reaching out to our Community.

 

Can you send us a screenshot, showing how the file looks like in your Dropbox folder?

 

Also, are you on the new version of Dropbox for macOS, with the Dropbox folder in ~/Library/CloudStorage?

 

Keep me posted.

philipkd's avatar
philipkd
Collaborator | Level 8
2 years ago

Hi Hannah. Yes, I'm using the latest Dropbox with everything stored in ~/Library/CloudStorage.

 

 

  • Sam DBX's avatar
    Sam DBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi philipkd,

     

    Just wanted to let you know that our team is actively working on this.

     

    Happy to share updates here once we have them.

     

    Thank you,

    Sam

    • Sam DBX's avatar
      Sam DBX
      Icon for Community Manager rankCommunity Manager
      12 months ago

      Hi there philipkd,

       

      Our team has worked on a fix. Let us know if this is running smoothly. 

       

      Thanks,

      Sam 

      • philipkd's avatar
        philipkd
        Collaborator | Level 8
        12 months ago

        Hi Sam,

         

        It still shows a cloud with the slash through it. I tried clicking on it, I tried renaming the file. And I also checked dropbox.com, and it's not there.

         

         

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