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marianna2's avatar
marianna2
New member | Level 2
11 months ago

Cannot unshare folders

I am cleaning up my dropbox and I have a number of shared folders which I no longer require.  In some cares I have removed all the members but they are still showing as shared (the people icon) in my...
Share
Shared Folders
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Have you made sure they are unshared to everybody? Including you? 

 

If so you may then need to:

  • Find the share on the website
  • Click on the three ...'s to the right
  • Click on "Share" and "Share with Dropbox"
  • On the new pop up click on the cog at the top right and then on the new popup "Unshare". 

Give it time to replicate around and then you can delete safely 🙂

marianna2's avatar
marianna2
New member | Level 2
11 months ago

Thanks for your comment.   This is not working.  If I go to the Dropbox website into the Shared folders...these folders (there are a few of them) are still there.  But the only member is me.  The pop up does not happen.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hey marianna2, can you send us some screenshots of the steps you're following?

     

    Just make sure to edit out any personal info, like email addresses.

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