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Hi there poulin888 - sorry to hear you're having issues with this.
May we reach out via email to have a further look internally?
Thanks!
Please. I appreciate any efforts to resolve this.
Do you need my email address? I assume (could easily be wrong) that you have it. If these messages are not visible to the public I am happy to provide the address.
Thanks, Steve
Sure thing, Steve. You've got
Whenever you get the chance, take a look at your email;'s inbox and we'll take it from there.
Ticket: 23243579
I recently opened the ticket shown above because my attempts to copy a link were unsuccessful. Walter and Leah were very helpful, and it seemed as though the problem was resolved. Unfortunately it is not. It seemed like it was working for a bit and then it's back to the same thing.
Leah thought it could have been due to malware being detected on my files . I scanned and rescanned everything using Malwarebyles and Viper AV. Nothing bad detected.
Please help.
Steve
it appears to be working normally this morning. Yesterday, it didn't work and I opened the ticket. Then it worked for a bit. Then it was doing the same bad stuff again. Now this morning it seems to be working. I don't know what is up?
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