You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Brian A 's avatar
Brian A
New member | Level 2
18 days ago

Can't create a link using my mobile app.

Original dropbox is on my iPhone 11. With my old email address. I’m now using iPhone 15. I have the Dropbox app and can see all my photos. But I can’t send a link to my photos from my iPhone 15.
iOS
Mobile
Share
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
18 days ago

Hi there, Brian A , welcome to our Community! 

 

Do you use the same account with your old iPhone, along with the new one? 

 

Also, just to make sure we're on the same page here: do you try to create a shared link, or achieve something different? Feel free to clarify more. 

 

Do you try to follow these steps? 

 

Keep me posted, and we'll take it from there! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions