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Forum Discussion
Can't create MS Word docs in Dropbox anymore
I'm a long-term user of Dropbox and I love it's use ability and function. To my dismay, in the past year or so I seem to have lost the ability to create Microsoft Word documents in Dropbox. This is a ...
Hi Ryan,
Thanks for responding to me so quickly 🙂
Judging by the response below it's a known issue. Question, will there be a fix in the future or not?
Cheers and thanks,
Stephen
DBX_Pedro
Community Manager
Community ManagerHi Stephen Armytage ,
Thanks for reaching out to us.
We truly appreciate your patience in this matter and want you to know that we’re aware of the issue you're experiencing.
Our team is working on a solution, but we don't have a timeline to share right now.
Rest assured, we're keeping a close eye on things and will keep you updated as we make progress.
- Hi DBX_Pedro (https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1853927)
Thanks for your response and clarification, I await for good news of your technical teams progress and resolution of this issue. Hopefully they have the resources and time to address this matter in a timely manner 🙏🏼
Cheers,
Stephen Hi Pedro,
Thanks for your last message, that's encouraging 💪🏼
It's been 2 months and I'm wondering if you could send me an update on how things are tracking with this issue?
I continue to use Dropbox and Microsoft Word together, but the issue is persistent and a fix would be greatly appreciated 👍🏼
Love to hear what's going on.
Cheers,
Stephen
