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Learn how to make the most out of the Dropbox Community here 💙.
Hi, I’m having the exact same issue
Hey MotivatedMover, regarding what Jay asked you before about accessing the folder from the "Shared" tab in the account; this is a page that is available to all Dropbox accounts.
So Jay was asking if the members of the folder can access the folder from that page. They can find it among the options on the left side of the Dropbox website here.
Can you have them try and let us know what they see?
As for you, JBND7, are you having this issue yourself, or another member of the folder? Have you tried any of the steps in this thread, to see if they help?
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