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Forum Discussion
Can't Drag Files to Dropbox Folder in Catalina
Hello,
In catalina I am no longer able to drag files in finder into the dropbox folder. The selected object just sort of springs back into place and will not enter the Dropbox folder.
Jane
Dropbox Staff
Dropbox Staff
no progress on this issue apparently. just wanted to reiterate that I have reproduced this bahavior on four differnet mac models, all running 10.15.1 now (though the problem started with 10.15), all signed into differnet Dropbox accounts. The issue does not occur on 10.14.x macs. The ONLY scenario where it occurs is when attemptng to drag a file or folder onto the Dropbox favorite icon in the Finder siebar. any other folder placed in the side bar functions normally in this scenario.
in every other situation, dragging files into or out of the dropbox folder works like any other folder. it's only when it's in the Finder sidebar that dragging fails. NOTE: placing the Dropbox folder in a Finder window's toolbar and dragging into that also works as expected.
lastly: dragging an item onto Dropbox favorite and holding it for 2 sec until the folder opens allows you to then drop it in the folder normally.
truly bizarre.
Strange issue - after updating to Catalina 10.15 I can no longer move something from the Mac desktop to the Dropbox by using the finder. Has anyone else experienced this issue? Is there a way around it?
Ed Clinton
- Fiona
Hello Ed clintonlaw! Thanks for reaching out o us about this.
I've moved your thread in this one where other users discuss the same issue.
Have you created a ticket with our support team about this issue already?
- Jane
