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TK76's avatar
TK76
Explorer | Level 4
9 months ago

Cant share files or folders.. - Violation of Dropbox’s TOS

Hello, I've been having trouble sharing a file or folder for days I always get the message:   Can’t share file We’ve suspended your sharing activity because of a violation of Dropbox’s Terms...
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  • Megan's avatar
    Megan
    8 months ago

    Hey Angelines, have you checked the correct Dropbox account, along with your spam/junk folder? 

     

    I'm asking because I checked, and it seems Hannah indeed reached out using your Community-linked email address. 

Angelines's avatar
Angelines
Explorer | Level 3
8 months ago

I have the same problem, please help !!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Sorry to hear about this, Angelines.

     

    Can we send you an email, to look into this internally?

    • Angelines's avatar
      Angelines
      Explorer | Level 3
      8 months ago

      Of course, please do asap.

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Thanks, Angelines! You've got mail. 🙂

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