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Scanlon44's avatar
Scanlon44
Helpful | Level 6
2 years ago

Computer lockup, indexing hangs

Running Dropbox on multiple  devices.  Only Windows 10 computer started freezing.  Tracked down to Dropbox.  Computer does not hang if syncing paused.  approx 150,000 files- some online only, some av...
Desktop
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  • Scanlon44's avatar
    Scanlon44
    2 years ago

    what I finally did is

    -uninstall dropbox app

    -rename my dropbox folder

    -reinstall dropbox which created a new dropbox folder - all "online only" and all syncing selected.

     

    does not freeze my computer and syncing is continuing.  Now I have to manually find the 100 files different between old and new.

     

    thanks everyone for your help.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Scanlon44, you can also double check your content locally with your files online, just to make sure that all the files are updated, and the edits, and changes are synced there. 

Scanlon44's avatar
Scanlon44
Helpful | Level 6
2 years ago

what I finally did is

-uninstall dropbox app

-rename my dropbox folder

-reinstall dropbox which created a new dropbox folder - all "online only" and all syncing selected.

 

does not freeze my computer and syncing is continuing.  Now I have to manually find the 100 files different between old and new.

 

thanks everyone for your help.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    We're happy to hear it's sorted now and thanks so much for keeping us in the loop on this Scanlon44

     

    See you around the Community and take care!

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