You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BasicUser's avatar
BasicUser
Explorer | Level 3
20 days ago

"Copy Dropbox link" option not working on macOS Sequoia 15.1

I use a Basic version of Dropbox. The Quick Actions menu works on my MacBook Pro (2023) running Sonoma 14.7.1 but not on my other MacBook Pro (late 2023) running Sequoia 15.1. Share and Copy Dropbox ...
BasicUser's avatar
BasicUser
Explorer | Level 3

Thank you for the quick reply. File sync is working well. My desktop is v211.4.6008. Nine of the items under Quick Actions only Transfer a file... works. I have the same version of Dropbox desktop on my other MacBook Pro, and Copy Dropbox link works just fine. I assume my Dropbox account is good. 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
20 days ago

Thanks, @Hairong.

 

Nine of the items under Quick Actions only Transfer a file... works.

Would you mind clarifying a bit here? Do none of the options work, except Transfer?

  • BasicUser's avatar
    BasicUser
    Explorer | Level 3
    20 days ago

    Yes, only Transfer a file will open a dialog box; the remaining eight items under Quick Actions are not responsible. 

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      20 days ago

      Hope you don’t mind if I chime in, BasicUser. If you don’t have more than 3 devices currently connected to your Dropbox account (you can double check this here), please try reinstalling the Dropbox app and let me know if it fixes the issue.

      • BasicUser's avatar
        BasicUser
        Explorer | Level 3
        20 days ago

        Thank you for the suggestions. I have three devices and re-installed Dropbox desktop, but it still has the same problems. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Related Content