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mblatz01's avatar
mblatz01
Explorer | Level 3
2 years ago

Dropbox Context Menu (Including "Copy Dropbox Link") not Appearing in Explorer

Windows 10 Home Edition 64-bit, ver 22H2

Dropbox ver 173.4.6706

 

When I open up my Dropbox folder from DB desktop app (using folder icon in Dropbox panel displayed):

 

 

 

And then right-click on an item on left side of Explorer (the folder list), a complete Dropbox context menu is displayed:

 

 

But if I move cursor over to file pane and do same thing, there is no set of Dropbox related menu items:

 

 

So, for instance, I can't "Copy Dropbox Link" for an individual file...frustrating!  Any thoughts?

 

desktop
GUI
Windows
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi mblatz01, thanks for bringing this to our attention.

     

    Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link, and then rebooting your device entirely?

     

    This will help me to assist further!

    • mblatz01's avatar
      mblatz01
      Explorer | Level 3
      2 years ago

      Reinstall and reboot done as requested, using admin rights (not strictly necessary, I understand) and seemed to occur without issue?  (If there is an installation log that is human-readable, I'd review or send if you can point me to it)

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Sorry for jumping in, mblatz01!

         

        Just to clarify; did reinstalling the Dropbox app resolve the issue you were having?

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