You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Customers having issues accessing my shared links
I sell digital downloads and use Dropbox to share my files.
Several of my customers are having issues accessing files today using the link I have always sent out.
Any ideas? Is there some maintenance going on that I'm unaware of?
Here's one of my messages from a customers:
"I followed all directions, tried on two browsers on my computer, tried from my iPad, and then from my phone and nothing. The link above is not working either. I cleared my cache and even searched how to troubleshoot drop box and then followed those steps too. I will keep trying. When I click the link it just takes me to a blank dropbox page - nothing is there. No files, nothing. It is like it will not even load."
The link she's referring to is a direct link to the product she ordered.
- Mark
Super User II
All services are up and running.
Have you tried the link yourself? Asked for a screen shot of error?
