Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

KorenAvni's avatar
KorenAvni
Helpful | Level 5
6 years ago
Solved

"debug.log" file was created automatically

Hi everyone!
I have a problem with my dropbox wed folder.
Recently I saw sometimes file "Debug.log" on my desktop, and when I deleted him, he returns.

I was contacted Windows support and were not found any problem on the system.
Today I found- when I open any file from Dropbox folder could, the "debug.log" file was created automatically. 

I glad happy to gey any slove!

Thanks
Koren

desktop
Error Messages
sync
upload
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago
    Hey KorenAvni, thanks for the screenshot, that was really helpful! 
     
    When it comes to the debug log, this doesn’t seem related to Dropbox, however it would be useful if you clarified how you obtained it, so as to further address your inquiry (a step-by-step description would be great). Following, could you let me know whether your concern pertains to the re-appearing file, so as to make sure I’m advising you on the right thing? 
     
    Once you clarify these details, Ill do my best to look into that with you & further advise Koren!
    • KorenAvni's avatar
      KorenAvni
      Helpful | Level 5
      6 years ago

      Hi, thank you for the fast response.

      I checked now again. The file created just when I opened a PDF file on Chrome- Both on Dropbox folder or desktop.

      Maybe the error comes from a Chrome? I will be checking with google support. 

      Koren


      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago
        Thanks for the speedy message back KorenAvni! 
         
        Just so as to ensure that we’re on the same page Koren, could you include me a step-by-step description of what led you to your current view, so as to see if I’m getting the same results on my end if I try to replicate the behavior? I’m asking, as I’m still not sure how Dropbox comes into play when it comes to the error message you’ve posted us.
         
        Thanks again & I'm looking forward to hearing back from you here!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions