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Forum Discussion
hdouglas
21 hours agoNew member | Level 1
Dropbox application not syncing with macOS Sequoia (mac mini pro)
Since chaning to a mac mini pro, dropbox has stopped syncing with the new device. Some files started to sync, but now after a couple of months most folders are unsynced and files unavailable locally ...
hdouglas
14 hours agoNew member | Level 1
Thanks for the answer. to date:
Hovering on icon shows 'Downloading 104,337 files'
I have restarted dropbox app. No change
I have reinstalled dropbox app, but again, no change
And yes, computer has been rebooted quite a number of times, this has been ongoing a number of months. Computer is also connected to the internet via a 1GB connection so it isn't a problem of a large file blocking this on a slow connection
Nancy
12 hours agoDropbox Staff
Thanks for the additional info, hdouglas, and sorry for jumping in.
If I get this right, the desktop app seems to be completely stuck and it won’t sync anything to your web account, even if you add a very small file to your local Dropbox folder, correct?
Can you right-click on your local Dropbox folder for me, go to “Get info” and send me a screenshot of the window you’ll see next? I'd like to double check the current number of files that it contains, in case it exceeds the 300k soft limit.
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