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willy999's avatar
willy999
New member | Level 2
2 days ago

Dropbox icon constantly reports "Indexing 4 files..."

I deleted all files in my personal Dropbox account, then moved a couple gigs of files into it from my work Dropbox account. It took a little while to move the files but has been completed for a coupl...
desktop
sync
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 days ago

Hey willy999 - sorry to hear you're having issues with this.

Can you try logging out of your account through the app's preferences and then back in again?

If syncing gets stuck at indexing the same number of files, you can try fixing your hardlinks and permissions.

Apart from that, note that you should be able to tell which files haven't synced yet by taking a look at your files in the Dropbox folder and their syncing icons.

I hope this helps a tad and please let me know of any updates.

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