You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

JanNes's avatar
JanNes
New member | Level 2
6 months ago

Dropbox is constantly syncing and using a lot of the processor on Windows 11

Welcome.
I have a problem with droppbox running incessantly on a desktop computer, windows 11. The processor is loaded all the time. The dropbox bar shows 1 in black all the time and shows that it is syncing 207 files, once it shows 16 minutes then 1 hour and it continues like this all the time. The computer works 15 hours a day and Dropbox is still synchronising these 207 files. If I turn Dropbox off in autostart, the computer works quietly, but on other computers I don't have updated files of course, so it's not my problem.
What can I do to finally get this Dropbox to stop working overloading the system.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi JanNes, thanks for bringing this to our attention.

     

    Can you see where these files are located on your account by checking the Dropbox folder and searching for the blue sync icons? Are they all in one folder, or randomly located on the account?

     

    Have you tried quitting all other open apps to see if this helps with the syncing?

     

    This will help me to assist further!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!