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Forum Discussion

Nicholas M.5's avatar
Nicholas M.5
Explorer | Level 4
7 months ago

Dropbox is creating duplicate files as opposed to GoodSync

Hi.  I have been using GoodSync for a few years.  I have 3 licenses and use it to sync between 3 desktops and 1 laptop.   Lots of the data is not suitable for Dropbox (Essentials) storage and s...
Desktop
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Third Party Integrations
Nicholas M.5's avatar
Nicholas M.5
Explorer | Level 4
Walter wrote:

 

Are you experiencing conflicted copies of your files when they're used by the GoodSync app perhaps?

Thanks for helping.  I'm not sure what you mean.  Goodsync only "uses" files when it is synchronizing by timestamp.

 

Dropbox is creating the duplicates, not Goodsync.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi Nicholas M.5, if you momentarily try to pause GoodSync, and just use Dropbox, do you notice the same results? 

 

Do you still get the same conflicted copies? 

 

One more thing I'd like to ask is if both Dropbox and GoodSync use the same path to sync content, or if the latter has their own folder, like Dropbox does. 

  • Nicholas M.5's avatar
    Nicholas M.5
    Explorer | Level 4
    6 months ago

    Goodsync synchronizes manually.  So the Dropbox message usually appears after a Goodsync sync in which files are removed.

     

    The laptop does not have Dropbox.  So a complex folder on the laptop also exists on the desktop network.  It is under the Dropbox tree of folders.

     

    Goodsync synchronizes this one folder to the same folder on the desktop within Dropbox.

  • Nicholas M.5's avatar
    Nicholas M.5
    Explorer | Level 4
    6 months ago

    Looks like my reply was deleted twice.

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      6 months ago
      Nicholas M.5 wrote:

      Looks like my reply was deleted twice.

      It was automatically flagged by the spam filters for some reason. I've restored the post.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Hey Nicholas M.5, hope it’s OK to jump in. 

       

      One thing to clarify; if the Dropbox app isn’t installed on your computer, can you tell me how Goodsync syncs the folder you mention to the same folder on the desktop within Dropbox?

      • Nicholas M.5's avatar
        Nicholas M.5
        Explorer | Level 4
        6 months ago

        Thank you for saving the day! 🙂

         

        The folder in question is Practice Documents.  It is on the root c: drive of the laptop.  The laptop does not have Dropbox.  That laptop folder is synched (by Goodsync) over the network with a desktop machine in which the same folder is in Dropbox\Practice Documents.

         

        The error occurs on the desktop after a sync.

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