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Forum Discussion

herron's avatar
herron
New member | Level 2
5 years ago

Dropbox is now too hard to use.

Congratulations Dropbox,

You have lost sight of your core value added, and ruined your offering. You have layered so much unwanted additional functionality on top of simple file sharing, the the interface is now confusing and inaccessible. It's very difficult to do the simplest things like copying a link to a file in my dropbox so I can paste it into an email for someone. You want me to use your collaboration tools, and your "improved" methods for sharing files.

Not Interested in being coerced into doing things your way. Dropbox is now too hard to use. I am actively searching for a new file sharing platform that understands the real value it is adding. Oh, and adding all this new crap does not justify raising your rates.

Goodby Dropbox.

Unhappy customer

  • James45's avatar
    James45
    New member | Level 2

    I cannot work out how to use google drop box? So confusing.  I have been trying to get videos from my iPhone to my laptop and trying to get videos from one computer to my laptop etc. too confusing I’m just on the verge of giving up.

  • thunksalot's avatar
    thunksalot
    New member | Level 2

    Yes, I am in the process of migrating my parents off of Dropbox, which they had a paid subscription to. It has become impossible for them to navigate and use, which is not surprising given that it has even become very difficult for me to use! Dropbox, you've ruined your product.

    • Cotswolds's avatar
      Cotswolds
      Explorer | Level 4

      Noted it is an order post ... Offering some constructive feedback ...  The new website is getting harder to navigate .. Included are a couple of screen shots showing duplicate folder structures and when previewing a document the web page becomes very busy...  The whole Dropbox web experience is becoming somewhat unintuitive. For me though, the Dropbox sync engine is still the best on the market  (I've had to blank out some parts for obvious reasons).

       

       

       

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