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Forum Discussion
jeanzbeanz
8 years agoHelpful | Level 5
Dropbox not uploading/ uploading v slow
I have dropbox installed on multiple devices and they all work fine, except it has suddenly stopped uploading on my windows laptop.
I moved a load of photos off my phone onto dropbox on my laptop l...
- 8 years agoLet me send over some more details and tips to determine the cause!
- For starters, you may have a look here for some steps to adjust your bandwidth locally.
- Secondly, you could try force quitting all other applications and see if this helps improving your syncing speed.
- Also, let me ask you whether you’re in a work or home environment.
- You could use the link below to check your connection speed through your ISP and local network by using the following link: http://www.speedtest.net/
I’ll be following-up here, so please keep me updated in your reply!
Douglas S.
11 years agoNew member | Level 1
I have a 5MB upload hard wired internet. Yet when I upload large files using my desktop application, I'm only getting 10-66kb transfer speeds. Why so slow? My ISP has checked and found nothing wrong with my service. Is Dropbox "throttling back" my upload speed? There are no other devises being used that would reduce band width. Please help!
- Neil K.11 years agoHelpful | Level 6
Have you checked the bandwidth settings in the Dropbox preferences of the desktop app?
- Douglas S.11 years agoNew member | Level 1
Yes. There are no limits on how much bandwidth is used or KB uploaded. I still have not received any response from Dropbox. I tried Google Drive and it was much faster.
- Ken O.11 years agoNew member | Level 1
Same problem here. 10 MB up shown on speedtest.net. Other services like crash plan will take advantage of the full available upload speed, but dropbox stays around 1700 kb max with no limit and all apps closed.
- MarkLee8 years agoHelpful | Level 5Had this problem with Dropbox years ago. Our company had to cancel Business plan because of slow speeds. Now several years later we try to give Dropbox a chance. But no, the problem is still there. All other cloud services upload at 2-5 MByte/s. Dropbox uploads at 70 KByte/s (sometimes picking at 2 MByte/s for only a couple of secs). 😂 Gonna cancel again.
- Jeff N.38 years agoHelpful | Level 5
Yep, unfortunately I still have this problem as well. I get ~100mbit/s on Dropbox, and I typically get anywhere from 500-700mbit/s on google drive. Unforunately, I still need to use dropbox because there are other features I rely on.
I had a 5 week game of ping-pong going with dropbox support before they finally gave up and said, in not so many words "We don't know what is wrong, but you are getting an 'acceptable' level of service, so we can't help you"
Such is how it goes, I guess.
I'm sure someone, somewhere at dropbox knows what the issue is, but it isn't something they want to disclose to the public. Guess I just have to keep waiting for their tech to catch up...
- Tugrul N.11 years agoNew member | Level 1
i have the same problem... i'm using the last version of desktop client and i'm really started to think that i need to change my strorage service, because dropbox can't upload a 10 mb photo in 10 minutes... amazing...
- hpzzep8 years agoHelpful | Level 5
I have exactly the same issues.
Dropbox takes forever to start, at least a few hours and sometimes more than a day.
And when it finally works, it's unbelievably SLOW...
After 24 hrs of stand alone syncing it has about 10.000 files done and then it just starts allover again...
I keep getting the same numbers of files being indexed and synced again and again.
I have complained and asked for help but they just give me standard BS-answers.
appearently they just don't care for customers who have already paid them good money so we end up with a product that just won't work properly anymore.
It's not our computers or networks that cause this problem, it's the lazy people at dropbox that just don't care.
I therefore decided to end my PRO-subscription after about 5 years.
If myself and everybody else with these same problems are not important enough for them to fix this problem than they don't deserve my business/money.
Luckily there are plenty of other cloud services!
- Douglas S.11 years agoNew member | Level 1
I found that there is a difference in "upload" speed, and "sync" speed. I was dragging files into my Dropbox folder located on my hard drive and found slow "sync" speeds. When I uploaded the file directly to Dropbox via a web browser the speeds were significantly faster. I am supprised that Dropbox tech support didn't ask me about this. I had to find out on my own. So better speeds, not so good tech support.
- Jocelyn R.110 years agoNew member | Level 1
Dropbox speed sucks... PERIOD and there is nothing you can do about it. Yes, web upload are faster but I have a 175Mbps connection and get no where near 10% of that speed when uploading even with my pro account.
Just be patient ;-)
- sr9yar10 years agoNew member | Level 1
same problem.
this is unbearable. 8gb in 7days! is it for real? it's faster to send them via dhl in a pendrive - Justin D.1410 years agoNew member | Level 1
I just upgraded to pro since I don't like any of the other services and I have been using dropbox for years. Now I'm disappointed because I'm uploading at 100kb/s. As mentioned, it would be faster to just mail them a drive...
- Douglas S.10 years agoNew member | Level 1
Are you guys direct uploading to the website? Or are you, as I was, dragging my files to the Dropbox folder on my computer? I found that speeds increased tremendously when I uploaded to the website and let my computer sync to that. I'm not getting 5 gigabytes but it's faster.
- Gunnerman8 years agoExplorer | Level 4
This works until you need to upload a file or directory that is larger than a few hundred MB in size.
- Jeff N.310 years agoHelpful | Level 5
Download speeds aren't anything to mess your pants about either. 5MB/s on 15MB/s connection. Not exactly what you would expect for a paid service. I've also noticed on my laptop that the crypt and compress operations are maxing out a single core, and not even utlizing the other cores. That seems to indicate the crypt and compress operations are single threaded, and when you hit fast enough speeds, that becomes the bottle-neck vs your internet connection.
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