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hndbxaccount's avatar
hndbxaccount
Explorer | Level 4
6 years ago
Solved

Dropbox upload speed less than 1 KB/s!!!

I am stuck with upload speeds of less than 1 KB/s with Dropbox (actually around 0.2KB/s). I'm on a 10 Mbps upload connection (10 Mbps = 1,250 KB/s) with all other uploads at or around 10 Mbps. Any id...
desktop
Linux
sync
upload
Fiona's avatar
Fiona
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Sorry to hear that you are facing the same issue DRCards. 

Have you tried rebooting the device? 

Rebooting the rooter? 

What version of Dropbox do you have installed there? 

André B.2's avatar
André B.2
New member | Level 2
6 years ago

 

Hey I'm having a similar problem, the problem is still present after rebooting my windows 10 machine.
I'm using Dropbox v 87.4.138 - I've tried to exit the dropbox program and start it again, the pop up tool tip shows speed around 0.2-0.8kb/s right after start-up, then it shows nothing, i guess that means 0.0kb/s upload (I can see nothing is happening in my Network task manager, so dropbox is not sending or receiving any data).

Please advice what to do now.

*Edit: Left my pc on over night at not a single file have been synced - yes it has access to the internet, I'm making this comment from the PC

  • Fiona's avatar
    Fiona
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thanks for adding your experience to this discussion André B.2. 

    Is there a security program, that could be limiting Dropbox from operating? (proxies, firewalls or an antivirus)

    Are you running other cloud services on this device? 

    • André B.2's avatar
      André B.2
      New member | Level 2
      6 years ago

      I'm using the build in windows 10 virus protection, I just now tried to disable the windows firewall, did not help.

      I'm not running other cloud services on my pc.

      I have in the dropbox settings -> Bandwidth set to "dont limet" for both upload and download. My internet speed is 100Mbps down and 30 Mbps up (115/35 measured with speedtest.net)

      I dont have any of the "smart sync" features enabled, on this desktop pc I want to have a copy of the  whole of my dropbox.

      • André B.2's avatar
        André B.2
        New member | Level 2
        6 years ago

        I made a quick little test.

        I put a small txt file in my dropbox folder, via windows explorer, it synced to the website more or less instant.

        I then tried to upload a txt file to the website, and it never synced to my dropbox folder on my pc.

        My laptop (on the same network) received the files immediately after turning it on, so it must be something with my desktop PC. But I don't know what it could be.

        Both are windows 10, both have the same security settings (in windows).
        I tried a reinstall on the desktop, still not working

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