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Forum Discussion
Dropbox will not sync on Mac OS Monterey
I have reinstalled dropbox and checked settings and permission, yet it will not sync. I cannot find any way to get phone support. Can anyone please assist?
- Since you're still getting an error, could you try a clean, advanced reinstall and let us know how it goes claireb1?
Just make sure to remove any devices that might be putting you over your account's limit from your Security page, if you're on the Basic plan that is.
HOME: '/Users/clairebulman'
appdata: '/Users/clairebulman/.dropbox/instance2'
real_path='/Users/clairebulman/.dropbox/instance2'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
dropbox_path: '/Users/clairebulman/Dropbox'
real_path='/Users/clairebulman/Dropbox'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
mode=0o100755 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/var/folders/k4/pc078z915hv_j23xbs2flb7r0000gn/T'
real_path='/private/var/folders/k4/pc078z915hv_j23xbs2flb7r0000gn/T'
mode=0o40700 uid=501 gid=20
parent mode=0o40755 uid=501 gid=20
Traceback (most recent call last):
File "dropbox/client/authentication/register_host_helper.pyc", line 478, in _try_register_host
File "dropbox/client/authentication/register_host_helper.pyc", line 944, in handle_changed_host_secret
File "dropbox/sync_root/helpers.pyc", line 354, in destroy_root_from_config
AssertionError
Walter
Dropbox Staff
Dropbox StaffSince you're still getting an error, could you try a clean, advanced reinstall and let us know how it goes claireb1?
Just make sure to remove any devices that might be putting you over your account's limit from your Security page, if you're on the Basic plan that is.
Just make sure to remove any devices that might be putting you over your account's limit from your Security page, if you're on the Basic plan that is.
Thanks, everyone. I'm not sure why the reinstall didn't work previously.
- WalterNo worries, Claire.
We're just glad to see you're back up and running.
See you around the Community and have a lovely week ahead!
If having problems like Claire all you have to do is go to privacy settings under security then (accessibility,full disc access and files and folders selected for it to work under Mac Monterey without reinstalling.
I am facing the same problems as Claire, even after the advanced reinstall. Where do I find these privacy settings? i find the security under personal account, but there are no privacy settings there...
