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Forum Discussion
Error "Can't upload. Your team no longer has full use of Dropbox Business features.
Unable to use drag and drop to upload files in browser - have tested both Chrome and Safari, Incognito and normal modes. Both browsers up to date. I receive the following error message:
Note - ...
OK I changed the associated email address on the account...that has taken, but I'm still getting the same "Business" message after re-logging in. I'll give it some time and keep checking.
If anyone from DropBox sees this and can help, I'm all ears...
Thank you!
- Mark
Super User II
OK I changed the associated email address on the account...that has taken, but I'm still getting the same "Business" message after re-logging in. I'll give it some time and keep checking.
Changing the email wont do anything - all it does is exactly that... changes the email.
As I said you need to set up a new account to be able to use it properly - the change of email was only so you could use the email you wanted again.
Yeah unfortunately creating a brand new account isn't ideal either. I've accumulated a decent amount of additional/promotional storage that presumably I'd lose if I started from scratch with a new account.
- Mark
Yes you will.
So I imagine the only fix is to get the owner of the account to release it.
You can try logging a ticket with support via www.dropbox.com/support while not logged in - even here so use an incognito window BUT they have in the past said they cannot help because the account is 'owned' by the Business that you joined.
