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RichardBudd's avatar
RichardBudd
Explorer | Level 3
4 months ago

error code: banned_member

error code: banned_member)

got this error - so can't use dropbox???

What now?

THanks

RB

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey RichardBudd, thanks for your post today. 

     

    Are you getting a message that your sharing activity has been banned perhaps? 

     

    Are you seeing something different on your end? 

     

    Let me know, and we’ll have a look.

    • RichardBudd's avatar
      RichardBudd
      Explorer | Level 3

      i can upload to the dropbox folder and see files - but not able to share a link??

       

      RB

  • RichardBudd's avatar
    RichardBudd
    Explorer | Level 3

    Can’t share file

    We’ve interrupted your sharing activity because you’ve exceeded bandwidth limits. Check your email for instructions on how to resolve this.

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for clarifying. Banned links seems to be the issue then (for more info, you can check the link I Included above). 

       

      Is this the first time you’re having trouble with this? If yes, the ban should be lifted after 24h.

      • RichardBudd's avatar
        RichardBudd
        Explorer | Level 3

        24hrs still not lifted?

         

        How do i get this resolved please?

        RB

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