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awalde's avatar
awalde
Helpful | Level 5
2 months ago

Error Message: Couldn't share, but it might work if you reload the page and try again.

Hello,   I am unable to share folders. Each time I click the share folder button and enter the required information, I get the following error message:   "Couldn't share, but it might work if...
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  • awalde's avatar
    awalde
    2 months ago

    It appears that I was trying to share to many folders in one day. I was able to share more today and I will try again tomorrow.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey awalde, does this happen with all of your folders or just some of them? 

 

Are you currently syncing or uploading any files to the folder in question? Is the folder shared or private? 

awalde's avatar
awalde
Helpful | Level 5
2 months ago

It appears that I was trying to share to many folders in one day. I was able to share more today and I will try again tomorrow.

  • T_theresa_A's avatar
    T_theresa_A
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hi awalde , I am glad to see you were able to share your folders successfully 💪. 

    I’m Theresa, one of the Community Managers here at Dropbox, I love hearing what different people use Dropbox for! If you’re open to sharing, I’m all ears 👂.

     

    I’m always curious to learn about different workflows, and who knows, we may have some tips to share with you or maybe inspire suggestions that we can bring to our internal team 🤓.

     

    Looking forward to hearing from you, 

     

    T 😺 (Dropbox Community Manager)  

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Definitely keep an eye on it, and if you need us we'll be more than happy to help awalde! 😃

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