Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

Ray B's avatar
Ray B
New member | Level 2
11 months ago
Solved

Error(400) when users receive a link that I sent them.

My clients are receiving the message Error(400) when they click on the link that I send them. That is preventing them from accessing the files. How do I get this resolved?
Share
Shared Links
  • Ray B's avatar
    Ray B
    11 months ago

    The problem has corrected itself. Thank you.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
11 months ago

Hi Ray B, welcome to our Community! 

 

Does this happen with every link you sent them or just a specific one? 

 

What does the link look like, and did you follow the steps mentioned in this article, in order to create it? 

 

Let me know more, and we'll take it from there!

  • Ray B's avatar
    Ray B
    New member | Level 2
    11 months ago

    The problem has corrected itself. Thank you.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      11 months ago

      We're glad to hear it's sorted now and thanks for keeping us in the loop too Ray B 

       

      See you around the Community and take care! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions