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Forum Discussion
JB18
7 years agoNew member | Level 2
Error 400 on signing in
I have a new phone and am trying to access dropbox for the first time on it. When I try to log in it gives me an error. "Sign in Failed. The operation couldn't be compelted. (dropbox.com error 400). Help
[update]
Issue resolved :white_check_mark:
Hi all
Thanks for all reports and apologies for not replying sooner. Thanks @mark for pointing me here. Can you let me know if the issue persists?
TreyInSD thx for informing this is working on your end!
- Wood_BlackHelpful | Level 5I’m having the same issue. I’ve tried to sign in in my iPad and iPhone. No luck. Same message.
- stickadudeNew member | Level 2
Ditto iphone 10 latest updates installed
- ajienikicioNew member | Level 2Same problem. iPhone 7
- johnvitaleNew member | Level 2
I have the same issue iphone x update to latest ios
- KDub1New member | Level 2
Same Error on a new ipad loaded from a saved backup,
Dropbox App is upto date
IOS is up to date with version 11.2.6
Need a solution
- TreyInSDExplorer | Level 4
Same here. New iPad Pro.
- paintsmeblue686Explorer | Level 4
I am getting a error when I try to sign into my dropbox account. "Sign-in Failed The operation couldn't be completed (dropbox.com error 400)". My issues started with LiquidText not connecting / not allowing me to download pdfs into the app. I have restarted my iPad (running 11.2.6) many times (upwards of 10). Have restored my iPad twice. I can log use the app to log into a brand new dropbox account. I have reset my dropbox password. Now, neither dropbox nor Liquidtext are working.
Thanks!
- theguy69Helpful | Level 6
Hello paintsmeblue686,
can you login using dropbox website (or pc)?
Cheers
JR
- ultimatecin_73New member | Level 2
I'm having the same issue on my new iPad Pro. I can log into the website fine, and I can also access Dropbox on my iPhone 8. I just can't log in on the iPad, I keep getting the 400 error message. Help?
- theguy69Helpful | Level 6
Hi,
Can you share the info located at the log file:
on ipad/iphone
Get crash logs directly from your iPhone/IPad
- On your iPhone/Ipad, navigate to the Settings app
- Go to Privacy
- Go to Diagnostics & Usage
- Go to Diagnostic & Usage Data
- You will see an alphabetical list all crash logs on your device
- Hint: Once you’ve entered the crash log, you can long-press to select all of the text and copy to your clipboard.
Cheers
JR
- theguy69Helpful | Level 6
Sorry, another question:
Have you updated iOS and your apps to the latest release?
paintsmeblue686 write that have the latest iOS firmware
Cheers
JR
- Wood_BlackHelpful | Level 5Woke up and now I’m back in. Happy it’s working but it absolutely sucks because I really needed to access my files last night.
- TreyInSDExplorer | Level 4It’s not working
- Wood_BlackHelpful | Level 5I did delete and reinstall it but that was only on the iPhone. It’s working again on both devices.
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