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misfor's avatar
misfor
New member | Level 2
5 months ago

Excel file not syncing on my laptop

I have one excel file in my dropbox folder on my laptop that does not have the sync circle on it and it is not syncing with dropbox.  When I hover over the dropbox icon it shows that it is uploading it, but it never does.  All of my other files and folders are syncing fine, just this one excel file.

 

Desktop
Sync
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    Is Excel open with that file? What happens if you close it? 

    • misfor's avatar
      misfor
      New member | Level 2
      5 months ago

      No I don't have the file open.  I have restarted the computer and and it still does the same thing. 

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        5 months ago

        Hey misfor - can you try moving the file out of your Dropbox folder and then back in, or renaming it?

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