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Forum Discussion
Files don't sync correctly. What can I do?
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but recently, some files aren’t syncing properly across my devices. I’ve tried restarting the app and checking my internet connection, but the issue persists. Has anyone experienced this? Any fixes you’d recommend?
- Megan
Dropbox Staff
Hey noahecom let's jump right into this!
I'm going to need some more info, in order to make sure we're aligned, and that I have a total understanding of the issue here before I can provide you with the appropriate steps.
How do you upload files in the first place? Which platform do you use?
Can you see your files when visiting your account online? Feel free to also check this relevant Help Center article.
Keep me posted, and we'll take it from there!
