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KickingupDust's avatar
KickingupDust
Explorer | Level 4
3 years ago

Finder isn't showing my online-only folders.

After a new install on mac studio, I opted for online only, however in Finder under dropbox folder I cannot see most of my folder or files. How do I get my online only folders & files to show?   ...
Desktop
Mac
Sync
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hey there, KickingupDust, happy Wednesday! 

 

What is the app's syncing status as we speak? Is it still syncing content, or is it up to date? 

 

Keep me posted, and we'll take it from there.

  • KickingupDust's avatar
    KickingupDust
    Explorer | Level 4
    3 years ago

    Megan,

     

    Thanks for your assistance.

     

    The syncing is complete & I cannot see all my online only folders etc.

     

    J

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi KickingupDust!

       

      Have you checked the files and folders for any invalid file names, that could be preventing them from syncing? 

       

      If I were you, I'd also check the selective sync settings of the app, to see what you can find there. 

      • CasparD's avatar
        CasparD
        New member | Level 2
        2 months ago

        Hi Megan, I have te same issue. So I continued syncing but dropbox is now overfilling my harddrives with all files on dropbox that I don't want on my computer. I only want to see the online-only icons of all files I have on the dropbox cloud.

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