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Forum Discussion
folder name change causes sync issues
Hi,
I'm renaming folders in an attempt to get shorter paths (to get rid of these sync problems). Renaming a folder has lead to sync issues several times. After changing a folder name on the mac de...
Lusil
Dropbox Staff
Dropbox Staff
g v. wrote:
Is it better to change names on the web interface and let the changes sync to the computers from there?
thanks, that went very fast now.
- Lusil
addition: cleaning up more folders like this I frequently ended up with "folder_name (Selective Sync Conflict)" folders that contained only files with long file names and special characters, mostly | from saving websites. So even if Dropbox is usually able to sync them as long as I stay on a mac, they can cause problems anyway.
I've changed the name of the online only folder from my MAc's dropbox interface - and now online it says "folder deleted" and all my online files are gone! that's 20 years worth of photo library! Help
- Lusil
This might be fine going forward, but having changed the folder name on one computer (and the sync proceeding just fine), my other computer shows a few files with this problem. I have quit the Desktop app and restarted, as well as unlinking and relinking (logging out and logging in) the local DB folder. Neither of these worked. When I look at "View sync issues," it indicates that I need to uncheck the "locked" box in file info, which of course is definitely not the problem (yes I looked).
It's not a permission problem either, as the permissions are the same for every file in that folder (and that folder), where everything else sync'd up just fine. If it makes a difference, these are .m4v and VOB files. Thanks in advance.
MacPro/OSX-Mojave/DB v79.4.143
- Lusil
Hey there kinman1,
Could you please provide me with more info on the behavior you're experiencing so that I have a better understanding of your concern? For example:
- Are you removing or renaming files from one computer and another computer is attempting to resync them?
- You also mention an error prompted by the desktop app. Could you please send me a screenshot of it (without any personal info)?
Any additional details would be very helpful. Thanks ina dvance!
Lusil,
I've posted detailed descriptions, including screenshots as requested, and I get a message that says it needs approval, or it was rejected as spam. I'll try re-posting without the screenshots, as perhaps that's the problem.
