You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
baip
2 years agoExplorer | Level 4
Folder ownership
We started a Dropbox Business trial from an account that owned several shared folders. We deleted all the Team members who were sharing those folders except for the account that started the trial. ...
- 2 years ago
Hey baip, thanks for using Dropbox and happy Friday!
This sounds expected if you disbanded the team and I'm afraid you'll need to share these folders anew.
I wish I had a better answer for you.
baip
Explorer | Level 4
I understand that the owner of the disbanded team receives copies of the team folders and that those sharing the folders that became the team folders still have shared access to them. I'm one of those sharing the original folders. Why don't I see an owner of those folders? Doesn't every folder have an owner?
- baip2 years agoExplorer | Level 4
I have a screenshot. How can I send it to you?
- baip2 years agoExplorer | Level 4
- Hannah2 years agoDropbox Staff
Hey baip, if the owner of the folder was a member who's left the team or the folder, the folder won't have an owner.
If you want, you can create a brand new folder and copy the contents of this folder to the new one, so that you can re-share it with the people that need access and you can be the owner.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!