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Forum Discussion
sgoldberg
2 years agoHelpful | Level 6
Frozen upload screen when using my mobile.
On Samsung Android phone, when selecting a picture, "Share with Dropbox" with Add, the next screen that does the actual upload is frozen and will not upload. Why is it frozen? I think the only to fix...
- 2 years ago
Yes, that did clear it up once. But I think it has happened since. Lets put this issue on pause to see if it happens again.
Steve
Hannah
Dropbox Staff
Hey sgoldberg, sorry to jump in here!
If you haven't already, can you try Megan's suggestion about uninstalling and reinstalling the app, to see if that helps?
sgoldberg
2 years agoHelpful | Level 6
Yes, that did clear it up once. But I think it has happened since. Lets put this issue on pause to see if it happens again.
Steve
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