Start 2025 on time and up to date. Seamlessly integrate your calendars into Dropbox with these simple steps.

Forum Discussion

TomMacD89's avatar
TomMacD89
Explorer | Level 3
7 years ago

GDPR Compliance for Personal / Free Accounts

Hi, I work with various charities in the UK who often use free Dropbox accounts to share files for boards of trustees, teams etc. There is some confusion as to whether the GDPR compliance steps ...
dropbox business
Share
  • Mark's avatar
    Mark
    7 years ago
    Hi Tom

    As somebody in the UK the biggest thing you need to make sure is that the end users whos data is being stored is aware of it being stored AND that it is stored outside of the EU. Same goes if they email things in they need to know where those email servers are (e.g. Office365 = USA etc.).
meldud60's avatar
meldud60
Explorer | Level 3

I run a small dance school and just want to share files with the parents of the students. None of it passes on personal data. BUT sharing files means that everyone can see everyone elses email address. Is there a way to turn this off? I sure can't find a way and I am pretty sure that will make it non GDPR compliant for me. 

 

Are there other systems than Dropbox that file sharing can take place?

 

 

 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
 I’d happily reply to your question meldud60 & send you an alternative that may be helpful, welcome to the Dropbox Community! 
 
Your statement above is right (i.e. members can see each other inside the share), if all parents are invited in the same shared folder. That can be bypassed if you send them a view-only downloadable shared link instead, that will let them see certain content that you’d like to share with them & they won’t need a Dropbox account to access it. 
 
Alternatively, you can re-arrange your folder structure & share a separate folder with each parent, so that email addresses are visible only to you. 
 
I hope that this is helpful & please do keep me updated on how these suggestions work for you in your next post here. Thanks!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!